14/2/2013 Stewart V
After purchasing a messmate timber “Patchwork” dining table for nearly $4000 in June 2012, the panels on the table surface started separating from the surrounding frame.
On contacting Lifestyle Furniture, the proprietor Mark Mortelliti actually visited us to view the problem for himself, agreed it was unacceptable and arranged for it to be removed, fixed and returned.
We were pleasantly surprised and grateful for what, in this day and age, was a refreshing commitment to customer satisfaction.
We responded by purchasing a matching TV entertainment unit and will be happy to keep checking out Lifestyle Furniture’s great range of beautiful Aussie timber products.
Just a note to say thanks for looking after our table repairs. Table is back in place and repair job looks slick.
The coffee table has just arrived and it’s PERFECT. We’re delighted. Thanks so much, Sally & Joe
Sent from my iPad On 17 Oct 2013, at 5:53 pm
It is slightly over a year since we moved into our new home at Blackburn South. The house is large, well built, and comfortable for “three generations under the same roof”.
A house is made more comfortable with the type of furnishing to match our life style and décor taste. As you recall, we have chosen to furnish our home with a number of matching furniture that enhances the quality of the house. Our range of solid furnishing all came from your company: TV unit, matching coffee table, refractory dinning table, dinning chairs, sideboard and hall unit. We are pleased to note that the furniture is solid, well built and it gives a feel of class.
The choice of furnishing was fun for the family and in dealing with your company, you in particular helped in our selection process. The delivery was careful and timely.
We take this opportunity to thank you and wish you and your company success.
Regards, Mun Chin, Thu 17/10/13 7:30 AM